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| E-commerce is now a real trend in Viet Nam |
Vietnamese entrepreneurs’ investment for e-commerce and information technology just accounted for 5% of their gross business expenses in 2009 but some 33% of corporate turnover coming from online orders. E-commerce development became a dominant trend, an important tool for the businesses to cut down costs and improve competitiveness in the current global market, according to a report by the Ministry of Industry and Trade (MIT) to be officially introduced on May 12.
The most significant e-commerce achievement last year was the growing ratio of software application in business activities throughout the country, not just in two economic hubs of Hồ Chí Minh City and Hà Nội.
Specifically, the report shows that nearly 100% of 2,004 surveyed entrepreneurs deployed e-commerce at different levels.
Some years ago, 92% of enterprises used accounting software only but in 2009, many introduced other professional applications like human resource management, supply-demand chain management, and customers management, etc.
All local enterprises equipped themselves with computers at the rate of 21.5/entity. All the computers are connected to the ADSL Internet.
These local enterprises also appointed staff specializing in developing e-commerce and clients’ personal information.
The above moves manifest that the Vietnamese business circle is increasingly interested in e-commerce.
The MIT attributed the trend to the issuance of the Government’s Decree 97/2008/NĐ-CP on management, provision, and use of Internet services and e-information.
In mid-2008, e-signature was introduced to certain enterprises, leading to the rising trend of e-transactions.
However, challenges still remain as detailed regulations relating to digital signature, e-bills, and dispute settlement are still limited.
Moreover, many Vietnamese people are not much willing to engage in e-transactions due to the low level of certainty concerning product quality, model and legal aspects.
A dispute mechanism, as the MIT said, is a necessary instrument to further engage the public in e-commerce development.
Source: VGP
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